Frequently Asked Questions
Everything you need to know about our otherworldly fashion collections.
What materials are used in your apparel?
We prioritize high-quality, sustainable fabrics including organic cotton, recycled polyester, and premium tech-wear blends designed for durability and comfort.
How long does shipping take?
Domestic orders typically arrive within 3-7 business days, while international shipping can take 10-21 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our Returns Portal to start a claim.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare against our specifications for the perfect fit.
Are your manufacturing processes ethical?
Yes, we partner exclusively with fair-trade certified factories that ensure safe working conditions and fair wages for all garment workers.
Can I change or cancel my order after it's placed?
Orders are processed quickly, but we have a 1-hour window for modifications. Please contact our support team immediately if you need to make a change.